Privacy Policy

1. Who We Are

AuxonTech ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage the personal information of our clients, website visitors, and other individuals in connection with our services.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, job title, company name, email address, phone number, postal address, and payment details.
• Technical Data: IP address, browser type, device information, pages visited on our website (auxontech.com), and time spent on our site, collected via cookies and similar technologies.
• Project Information: Information you provide for project execution, including business requirements, technical specifications, and any data you share for the purpose of development or consulting.
• Communications: Records of correspondence between you and AuxonTech.

3. How We Collect Information

• Directly from you: When you contact us via email, our website form, or phone; when you engage our services; or when you sign a contract with us.
• Automatically: Through cookies and analytics tools when you use our website.
• From third parties: Such as business partners or from publicly available sources (e.g., LinkedIn) for business development purposes.

4. Why We Collect and Use Your Information (Purpose)

We use your information for the following purposes:

• To provide and manage our IT services (e.g., development, consulting).
• To manage and communicate with our offshore development teams on your behalf.
• To process payments and invoices.
• To communicate with you about our services, updates, and promotional offers (you can opt-out at any time).
• To improve our website and services.
• To comply with our legal obligations.

5. Disclosure of Your Information

We may disclose your personal information to:

• Our Employees and Offshore Teams: Necessary personnel and teams, both in Australia and overseas, who require the information to perform their duties and deliver your project. We ensure all teams are bound by strict confidentiality agreements.
• Third-Party Service Providers: Such as cloud hosting providers (e.g., AWS, Azure), payment processors, and analytics providers. These parties are obligated to protect your information.
• Legal and Regulatory Authorities: Where required by Australian law.

6. Overseas Disclosure

As part of our service model, we may disclose your personal information to our offshore teams located in countries such as Pakistan and Philippines. We take all reasonable steps to ensure that overseas recipients do not breach the APPs, either through contractual agreements or ensuring the country has comparable data protection laws.

7. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. This includes electronic and physical security measures.

8. Access and Correction

You have the right to access the personal information we hold about you and to request its correction. To request access or correction, please contact us at info@auxontech.com.

9. Complaints

If you believe we have breached the APPs and wish to make a complaint, please contact us in writing. We will respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: